Thank you for shopping with us. We strive to ensure every product reaches you in perfect condition. Please read our return policy carefully before placing an order. 1. Eligibility for Returns: We only accept returns and offer refunds under the following specific conditions: * Condition: The item must be returned only if it is damaged or defective upon arrival. * Timeframe: All eligible returns must be initiated within 7 calendar days from the date the order was delivered to you. This window includes weekends (Saturday and Sunday). * Item State: The product must be unused and returned in the same condition that you received it, and in the original packaging. We DO NOT accept returns or exchanges for reasons other than damage or defect (e.g., change of mind, incorrect size/color ordered by customer, etc.). 2. How to Initiate a Return: If your item is damaged or defective, please follow these steps: 1. Contact Us: Send a Whatsapp Message or Call Us at +92-300-0580506 immediately, providing your Order Number and clear photographic or video evidence of the damage or defect. 2. Await Confirmation: We will review the evidence and notify you within [1-2] business days whether your return request is approved. 3. Ship the Item: If approved, you will receive instructions on where to send the product. 3. Shipping Charges for Returns: The customer is responsible for all shipping costs associated with returning the damaged or defective item to our facility. * The return shipping charges are non-refundable. * We strongly recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item. 4. Refunds (If Applicable) Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. * If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days. 5. Order Cancellation Policy: An order is considered under delivery/active the moment it is successfully placed on our website or confirmed through a personal message (e.g., social media or chat). * Cancellation Fee: If you choose to cancel an order after it has been placed, you will be liable to pay the full delivery fee associated with the order to cover our immediate processing and logistics costs. The remaining amount of your order (product cost) will be refunded. * Orders that have already been shipped cannot be cancelled.